🔐 Privacy Policy — Sky Store

Last Updated: October 25, 2026

At Sky Store 💙, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you acknowledge that your information may be handled as described in this policy, subject to applicable law.

1. 📋 Information We Collect

Depending on how you interact with our store, we may collect the following information:

👤 Personal Information

• Name

• Phone number

• Email address

• Billing and delivery address

🛒 Order Information

• Products purchased and order details

• Payment status and transaction references

• Delivery and shipping information

• Return, refund, or customer support requests

💻 Technical Information

• IP address and device or browser information

• Website activity, pages visited, and interactions

• Cookie and similar technology data, where enabled

We collect information you provide directly and certain technical information automatically when you use our website.

2. 🎯 How We Use Your Information

We may use your information to:

• 📦 Process, confirm, and deliver your orders.

• 💳 Manage payments, refunds, and transactions.

• 📱 Contact you about orders, delivery updates, or customer support.

• 🔄 Handle returns, exchanges, cancellations, and complaints.

• 🛡️ Help prevent fraud, misuse, and unauthorised activity.

• 🛍️ Improve our products, website, and shopping experience.

• 📢 Send promotional messages where permitted and, when required, with your consent.

• ⚖️ Meet applicable legal, tax, accounting, and regulatory obligations.

3. 🍪 Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the store functioning, remember preferences, understand website traffic, and improve your shopping experience.

Some cookies may be provided by Shopify or third-party services used on our website.

You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect some website features.

4. 🤝 When We Share Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our store, including:

• Shopify: Our ecommerce platform and related store services.

• Courier companies: To deliver your orders.

• Payment providers: To process or verify payments and refunds.

• Technology and analytics providers: To maintain, secure, and improve our website.

• Professional advisers or authorities: Where necessary to comply with legal obligations or protect legitimate rights.

These parties may process information according to their own terms, privacy policies, and applicable legal requirements.

5. 🔒 How We Protect Your Information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure.

However, no online service or electronic transmission can be guaranteed to be completely secure. Please avoid sending sensitive payment information or passwords through ordinary email or messaging services.

6. 💳 Payment Information

Payments are handled through the payment methods available at checkout.

Depending on the payment method, your payment details may be processed by Shopify or a third-party payment provider. We may receive transaction details or payment status needed to manage your order, but we do not intend to collect or store full payment card details through ordinary customer support channels.

7. 🌍 International Data Processing

Shopify and some service providers may process or store information in countries outside Pakistan.

Where personal information is transferred internationally, we aim to use appropriate service providers and handle the information in accordance with applicable legal requirements.

8. ⏳ Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.

When information is no longer needed for these purposes, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to legal and operational requirements.

9. 👤 Your Privacy Choices and Rights

Depending on applicable law, you may be able to:

• Request access to personal information we hold about you.

• Ask us to correct inaccurate information.

• Request deletion of information, subject to legal recordkeeping requirements.

• Withdraw consent for certain optional processing or marketing.

• Unsubscribe from promotional emails using the unsubscribe link, where available.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

10. 👶 Children's Privacy

Our website is intended for general shoppers and is not designed to knowingly collect personal information directly from children without appropriate authorisation where required by law.

If you believe a child has provided personal information inappropriately, please contact us so we can review the situation.

11. 🔗 Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of websites we do not operate.

Please review the relevant third party's privacy policy before providing personal information to them.

12. 🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers, or legal requirements.

Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically.

13. 📞 Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Store: Sky Store
Email: contact.skystorepk@gmail.com
WhatsApp: +92 340 7660073
Location: Pakistan 🇵🇰

💙 Thank you for trusting Sky Store. We value your privacy and are committed to providing a safe and convenient shopping experience.

Sky Store — Everything You Need, All in One Place! 🛒✨